Skip to homepage content
ONE CONNECTED HEALTHCARE PLATFORM

One patient journey.
One connected workspace.

From the first appointment to the next follow-up, keep care, operations and patient communication visibly connected.

SmartMed.ai brings OPD, IPD, nursing, diagnostics, pharmacy, billing, insurance and responsible AI assistance together on the web and Android tablet.

Cloud-based SaaS Web & Android tablet Role-aware workflows
ONE PLATFORM, ACROSS THE CARE JOURNEYRegisterConsultInvestigateAdmit & careBill & dischargeFollow up

THE CONNECTED PLATFORM

Six parts of healthcare.
Working as one.

Start with the workflows your organisation needs and expand without creating another disconnected system.

Patient access & OPD

Make every visit easier to organise

Connect registration, appointments, doctor schedules, check-in, tokens, consultation and follow-up in one outpatient workflow.

  • Registration & UHID
  • Appointments & schedules
  • Token and queue management
  • Virtual consultations
Clinical care

Keep the patient story connected

Bring history, vitals, examination, clinical notes, prescriptions, investigations and reports into the clinician's workspace.

  • Longitudinal patient record
  • Vitals & examination
  • Prescriptions
  • Investigations & reports
IPD, nursing & discharge

Coordinate care beyond consultation

Carry patient context from admission recommendation through ward, nursing and discharge workflows.

  • Admission & bed allocation
  • Nursing documentation
  • Medication & infusion records
  • Discharge workflows
Connected operations

Link care with supporting services

Keep diagnostics, pharmacy, inventory, billing and insurance visibly connected to clinical orders and the patient journey.

  • Laboratory & radiology
  • Pharmacy & inventory
  • Billing & payments
  • Insurance workflows
Patient experience

Keep the next step clear

Support patients before, during and after care with useful updates, record sharing, follow-up and queue visibility.

  • Reminders & follow-ups
  • WhatsApp, SMS & email
  • Patient portal
  • Queue display & signage
Responsible AI & insights

Reduce repetitive work, not clinical judgment

Use focused AI assistance to prepare, organise and surface information while qualified professionals retain review and approval.

  • Ambient documentation
  • Medical report analysis
  • Prescription assistance
  • Operational analytics

Module availability and configuration vary by deployment. We’ll help you select the right starting point for your organisation.

WHAT MAKES SMARTMED.AI DIFFERENT

Technology your team can use.
Value they can feel.

Four practical capabilities bring digital workflows closer to the way clinicians, staff and patients already work.

AMBIENT CLINICAL DOCUMENTATION

Stay with the conversation, not the keyboard

With patient consent, prepare a structured clinical draft from the consultation for the clinician to review, correct and approve.

  • Consent-led recording
  • Editable structured draft
  • Clinician approval before use

TABLET & STYLUS WORKFLOWS

Keep familiar handwriting part of the digital record

Write notes, draw diagrams and complete supported hospital forms with a stylus while keeping every page linked to the patient.

  • Familiar form layouts
  • Pen-first documentation
  • Selected offline workflows

QUEUE & WAITING-ROOM DISPLAY

Make patient flow visible and waiting time useful

Combine live token progress with patient guidance, health education and approved hospital information on a shared display.

  • Live token progress
  • Waiting-time visibility
  • Configurable digital signage

CONNECTED PATIENT JOURNEY

One patient story from registration to follow-up

Let each authorised team work with the context it needs without creating disconnected versions of the patient record.

  • OPD and IPD continuity
  • Clinical and financial context
  • Patient-linked documents

Connected does not mean uncontrolled.Role-aware access, traceable workflows and professional review help keep responsibility clear.

AMBIENT CLINICAL DOCUMENTATION

Be present in the room.
Start with a better draft.

Let the consultation remain a conversation. With patient consent, SmartMed.ai can turn recorded audio into a structured clinical draft for the clinician to review.

  • Capture the history, symptoms, assessment, and plan.
  • Review proposed medications and investigations.
  • Edit the details before applying the note.
  • Keep clinical decisions with the treating professional.
See the documentation workflow

AI-generated content can contain errors or omissions. Clinical review is required. Language and audio quality can affect the draft.

From conversation to clinical draft
01

Consent & record

Explain the process, obtain consent, and start recording.

02

Generate the draft

Process the recording into structured encounter sections.

03

Review & refine

Check accuracy, correct details, and review suggested actions.

04

Apply to the encounter

The clinician approves the content that becomes part of the record.

AI assists. Your clinician decides.
SmartMed tablet application showing a patient-linked digital form
A familiar way to write. A connected way to work.

BUILT TO MOVE WITH DOCTORS

Feels familiar.
Works digitally.

Keep the freedom of handwriting without leaving the patient record on paper. SmartMed’s tablet experience brings digital forms and clinical information into the consultation room and ward.

Pen-first documentation

Write notes, draw diagrams, and mark up supported digital forms.

Patient context nearby

Access appointments, vitals, records, and uploaded reports.

Familiar form layouts

Discuss adapting your existing hospital forms during setup.

Selected offline workflows

Local form saving and queued sync where supported; online services need connectivity.

Android APK · Confirm supported devices and installation requirements with your administrator.

DESIGNED AROUND REAL WORK

A clearer path through every visit.

Explore how the pieces come together for your team.

From the first appointment to the next follow-up.

Give the front desk and clinician a connected way to work through the visit.

  1. 01

    Register & schedule

    Create or find the patient, assign a doctor, and select the appointment time.

  2. 02

    Check in & consult

    Track the queue, capture vitals, and review the patient’s history and reports.

  3. 03

    Document & prescribe

    Write the note, review an AI-assisted draft, and add medications or investigations.

  4. 04

    Bill & follow up

    Complete billing, share available records, and schedule the next visit.

A SHARED PLATFORM. DIFFERENT PERSPECTIVES.

Built around the people
who make care happen.

Connect the work across your organization while configuring access and responsibilities for each team.

Doctors & clinicians

Patient history, clinical notes, prescriptions and documentation support in the consultation workflow.

Nursing & ward teams

Patient-linked digital forms, admission information and clinical documentation for inpatient workflows.

Front desk & operations

Patient registration, scheduling, queues, billing, and coordination across the visit.

Owners & administrators

Organisation setup, service configuration, subscriptions, reports and visibility into credit usage.

A PLATFORM THAT FITS YOUR SETTING

Start at the right scale.
Expand when you are ready.

Choose the workflows relevant to your organisation today and add teams, departments, locations and services over time.

Find the right starting point

For doctors and individual practices

Appointments, clinical records, prescriptions, virtual consultations and follow-up in a focused workspace.

For clinics and day-care centres

Multi-doctor scheduling, queues, diagnostics, pharmacy, billing and patient communication working together.

For hospitals and multi-department teams

Connected OPD, IPD, nursing, insurance, discharge, digital forms, analytics and role-aware administration.

START SMALL. BUILD CONFIDENCE.

Your next step can be one workflow.

01

Show us how you work

Walk through your patient journey, team roles, existing forms, and devices.

02

Configure your workspace

Confirm the modules, users, forms, and service settings that fit your organization.

03

Validate, then expand

Try a suitable workflow with your team, review the experience, and extend the setup step by step.

A FEW THINGS YOU MAY BE WONDERING

Good questions.
Clear answers.

Have a specific clinical or operational requirement? Let’s walk through it together.

Talk through your setup
Who is SmartMed.ai designed for?

SmartMed.ai supports individual practices, clinics, and hospital teams. The right setup depends on your departments, users, devices, and the OPD, IPD, or virtual workflows you need.

Can doctors continue writing with a pen?

Yes. The Android tablet experience supports stylus-based digital forms for handwritten notes, diagrams, and markings. Confirm device compatibility and required form layouts during onboarding.

How does ambient clinical documentation work?

After patient consent, the consultation is processed into a structured draft. The clinician reviews and edits it before applying it. The feature supports documentation; it does not replace clinical judgment.

Does the tablet app work offline?

Selected tablet form and handwriting workflows support local saving and queued synchronisation. AI processing, virtual consultations and other server-dependent operations need an internet connection.

Can we use our existing hospital forms?

Patient-linked digital forms can preserve familiar hospital layouts. Discuss your forms, specialties and handwriting requirements during setup to confirm the work needed.

How do subscriptions and usage credits work?

The platform includes subscription management and a credit wallet for configured billable services. Available packages, rates and charges should be confirmed during onboarding.

Does it support patient messages and record sharing?

SmartMed includes workflows for sharing prescriptions, bills and reports, as well as follow-up communication. Provider-based channels require a configured account and any applicable approvals.

How should we start?

Start with one workflow and a small team. Review your process, forms, devices and required modules with ITBlanket, then expand after validating the setup in day-to-day use.

SmartMed.aiA PRODUCT OF ITBLANKET

HEALTHCARE TECHNOLOGY, WITH A PRACTICAL PURPOSE

Built around the work behind care.

ITBlanket builds healthcare technology that connects clinical and operational workflows. SmartMed.ai brings that focus into one platform for the people running consultations, coordinating departments, and supporting patients every day.

LET’S CONNECT YOUR CARE JOURNEY

See what a more connected
practice could look like.

Bring your workflow. We’ll explore where SmartMed.ai fits.